NMB Bank Plc – Reaches New Heights in Tanzania’s Banking Industry Dar es Salaam, 28 January 2021 – NMB Bank has generated the highest profit in the history of the Banking sector in Tanzania. In the year ended 31 December 2020, the Bank recorded a Profit after Tax (PAT) of TZS 205.5bn, 45% more than in the previous year. Commenting on the published results, NMB Bank Plc Chief Executive Officer, Ms. Ruth Zaipuna, attributed the Bank’s impressive performance to execution of the bank’s strategic plans, which focus on growing income and improving operational efficiency by leveraging on technology to drive customer experience and cost efficiency. “This year (2020), despite the global uncertainties in the wake of a global pandemic, we delivered a record-setting performance with strong stakeholder support, operational excellence, and solid strategy execution. The market at large also benefited from the unprecedented monetary and fiscal support by the Central Bank and the Government. This in turn led to our profits reaching all-time high,” said Ms. Ruth Zaipuna, NMB CEO. Analysts have pointed that the impressive results from the nation's largest bank is a testament of the resilience and attraction of the Tanzanian economy, even as the world grapples with longer curbs. The published unaudited financial statements show the growth has been driven by an increase in the Bank’s operating income by 15%, and cost efficiency measures that contained operating costs at a marginal increase of only 2% Year on Year (YoY). Following the bank’s strategic push for high efficiency on operations and digital channels, non-funded income increased by 19% from TZS 224 billion in 2019 to TZS 266 billion in 2020 driven by bank’s focus on digital offering, while net interest income increased by 11% from TZS 518 billion in 2019 to TZS 574 billion in 2020. Further, confirming the Bank’s growing reputation as an economic development financier, NMB’s Gross loans and advances to customers increased by 15% to TZS 4.1 trillion in 2020, as the bank continued to extend credit to the private sector. Overall, customer deposits rose by 7% from TZS 4.9 trillion in the previous year to TZS 5.2 trillion in 2020, highlighting customers’ continued trust in NMB Bank. Alongside this financial achievement, the Bank has also received a number of awards, highlighting the growth trajectory of the institution. In 2020, NMB’s achievements led to internationally acclaimed recognition as the Safest Bank in Tanzania by Global Finance magazine, and being named Best Bank in Tanzania for 8th consecutive time by Euromoney magazine. With approximately 22% market share in both loans and customer deposits, NMB has the largest Balance Sheet in the banking industry and remains the most profitable Bank in the country. Reflecting on these achievements, Ms. Zaipuna stated that ‘’we certainly do not think this is as good as it can be. We continue to see opportunities across the market and going forward we aim to strengthen our customer relations through further development of remote channels, taking advantage of advanced data analytics and personalization of range of products and services offered. “We would like to thank our customers, shareholders, the Tanzanian Government, the Bank of Tanzania, our strategic partners and our dedicated staff for their continued support and partnership with NMB Bank.” Ms. Zaipuna concluded. For more information, contact: Eunice Chiume, NMB Bank Plc Head; Communications and Corporate Affairs Email: This email address is being protected from spambots. You need JavaScript enabled to view it. document.getElementById('cloak2e7ef317135d684db3eea13c915b390c').innerHTML = ''; var prefix = 'ma' + 'il' + 'to'; var path = 'hr' + 'ef' + '='; var addy2e7ef317135d684db3eea13c915b390c = 'Eunice.Chiume' + '@'; addy2e7ef317135d684db3eea13c915b390c = addy2e7ef317135d684db3eea13c915b390c + 'nmbbank' + '.' + 'co' + '.' + 'tz'; var addy_text2e7ef317135d684db3eea13c915b390c = 'Eunice.Chiume' + '@' + 'nmbbank' + '.' + 'co' + '.' + 'tz';document.getElementById('cloak2e7ef317135d684db3eea13c915b390c').innerHTML += ''+addy_text2e7ef317135d684db3eea13c915b390c+''; About NMB: NMB Bank Plc. (“NMB”) is a full service commercial bank incorporated in the United Republic of Tanzania. Through its 3 main business divisions: Retail, Wholesale, and Treasury, NMB provides a suite of financial services and products to retail customers, farmers, SMEs, Corporates, Institutions and the Government. The bank has 226 branches, over 8,000 Agents (Wakala) and more than 800 ATMs across the country and is represented in all districts of Tanzania. NMB has over 4 million customers and employs over 3,450 staff. It is listed at the Dar Es Salaam Stock Exchange and its largest shareholders are the strategic partners Arise B.V with a 34.9% shareholding and the Government of Tanzania with a 31.8% shareholding. Euromoney awards for excellence selected NMB as the “Best Bank in Tanzania” for 8 years in a row from 2013-2020. The bank has been named The Safest Bank in Tanzania for the year 2020 by Global Finance Magazine. NMB Bank was also awarded as the Best Blended Finance Partner in Africa for banks working with International Finance Corporation (IFC) of the World Bank Group in 2019. Also the Best Retail and Best Commercial Bank in Tanzania by the Banker East Africa Magazine in 2018. For more information about NMB and its services, Read more...

MastaBata is bigger, better with more winners and exclusive prizes. NMB Bank PLC has launched a reward campaign dubbed MastaBata Sio Kikawaida that will see customers win cash, Smart Phones, Fridges, Flat Screens, Microwaves and a holiday trip to a destination of their choice in Zanzibar, Ngorongoro, or Serengeti. More than TZS 200 Million worth prizes to be won in this promotion aimed at encouraging and motivating customers to use NMB MasterCard when paying for goods or services through Point of Sales (POS), QR Code or Internet purchase commonly known as E-commerce. NMB customers paying using NMB mastercard QR also form part of this rewarding program. Over three million NMB cardholders and customers will stand a chance to win different prizes with the grand prize remaining a fully paid 3 days trip for two to Serengeti, Ngorongoro and Zanzibar. Speaking at the launch, the NMB Bank’s Chief Retail Banking – Filbert Mponzi said the promotion is a way of rewarding customers who have transformed together with the bank through its digital journey to forming a cashless society.   NMB Chief of Retail Banking - Filbert Mponzi (2nd from right) and Tanzania Gaming Board Representative - Rasuli Masudi (2nd from left) launching Masta Bata campaign aimed at increasing NMB MasterCard usage when paying for goods or services through Point of Sales (POS), QR Code or Internet purchase in the country. Right is NMB Head of Card Business - Philbert Casmir and NMB Senior Manager Card Business - Manfred Kayala. According to Mr. Mponzi, the promotion will have weekly, monthly draws with the grand prize being a trip to a destination of their choice or a gift menu that contains various prizes. This is exclusive to existing and new NMB customers. Mr. Mponzi said “as we end the year, we want to reward our customers who are key partners to our journey to build a cashless society. Usage of cash is not only expensive for individuals and the government but also risky, let us all use our cards to pay for our end of the year holiday shopping and on our daily purchases.” “We are grateful to our customers for their continued support over time. It is through their support that NMB has managed to come this far. This promotion aims at rewarding them for their loyalty and it is an incentive to our new customers for choosing NMB as their Bank of choice,” notes Mr. Filbert. In the three months of the promotion, there will be weekly draws that will see 40 lucky winners every week walk away with TZS 100,000/- each, Monthly winners where 12 lucky customers will be walking away with brand new Samsung Galaxy Note 20 phones. The grand finale will witness 12 customers win an all-inclusive trip for two to either Serengeti, Ngorongoro or Zanzibar.     Winners of the trip can choose to be accompanied by their spouses or friends and the trips will be fully paid by NMB Bank for 3 days stay in a five-star Hotel. The same winners’ will also be given an option of deciding between the Safari or a range of prizes from Smart TV set to fridges. NMB Bank is the first bank in Tanzania to issue a secured EMV (Chip and Pin) MasterCard with contactless technology and pioneered the largest roll out of contactless MasterCard payment cards in Tanzania to date. Contactless technology allows consumers to make fast, secure and more convenient payments, and is ideal for quick payment environments where speed and convenience matter most such as taxis, buses, major retailers, grocery stores and fuel stations.

Dar es Salaam – October 21, 2020: NMB Bank Plc hasbeen awarded the Safest Bank in Tanzania for the year 2020. The top award was issued on Monday 20, October 2020by Global Finance, a leading global financial markets magazine based in New York, USA. Annual rankings of the World’s Safest Banks by country are selected after an evaluation of long-term foreign currency rating sfrom Moody’s, Standard & Poor’s and Fitch investor services - in addition to the total assets of 500 largest banks worldwide, of which NMB received a significant ranking over its peers. The accolade comes a few months after NMB Bank was named the Best Bank in Tanzania for the 8thconsecutive year by Euro money, a leading global financial markets magazine based in London. NMB’s CEO, Ruth Zaipuna said: “We are honored to be recognized as Tanzania’s Safest Bank in 2020. We continue to work tirelessly to evolve the Bank’s capabilities to deliver sustained returns. As the uncertainty surrounding businesses in the world post Covid-19 pandemic still lingers on, this award is a testament of our stability, resilience and digital transformation capabilities in supporting employees, customers and the wider community to achieve financial success.” Zaipuna said this award underscores the importance NMB Bank places in providing a secure banking experience for its customers and elevating its position within the global financial community in defining the future of banking. In the 2019 financial performance, NMB Bank reported a TZS 142 billion profit after tax, a 46% increase from TZS 98 billion recorded in 2018,retaining its position as the most profitable bank for over a decade. NMB currently has total assets of overTZS7 trillion. NMB’s shareholder base includes Rabobank which holds a 34.9% stake and the Government of Tanzania with a 31.8% shareholding. Joseph D. Giarraputo, Publisher and Editorial Director of Global Finance, said: "For most of 2020, the worldwide pandemic has upended commerce and made forecasting even more difficult, yet business must continue. NMB is an example of a bank that was ready for the sharp rise in demand for digital banking services during the pandemic and has been mostly stable. The rankings will be used by companies, investors and individuals to gauge the relative safety of banks with which they choose to do business."

NMB Bank Plc. ("NMB") has recorded a 76% increase in profits for the period ended 30th September 2020. Over the last five years, the country has experienced a period of sustained economic growth underpinned by accommodative monetary and fiscal policies. It is on the back of this favorable business operating landscape, coupled with successful implementation of the Bank’s strategic initiatives that has let to NMB's enhanced profitability growth in the Quarter Ending September 2020. During this Quarter, the Bank’s Profit before Tax surged by 76% from TZS 118 billion in Q3 2019 to TZS 208 Billion in the same period, while Profit after Tax increased from TZS 82 Billion in Q3 2019 to TZS 145 Billion, a 77% increase Year on Year. Additionally, during this period the Bank's strategy to grow its strategic income streams was further re-affirmed with a growth of operating income of 14% from TZS 527 Billion in Q3 2019 to TZS 600 Billion in Q3 2020. The Bank's efficiency program and disciplined cost management efforts are also trending well, leading to an improved Cost to Income ratio of 52%.  Further, confirming the Bank's growing reputation as an economic development financier, NMB Bank’s total assets grew by 15% to TZS 7.0 Trillion in Q3 2020 up from TZS 6.1 Trillion in Q3 2019 and this was supported by growth of both Customer Loans &Customer Deposits by 16% and 15% respectively. The Bank also achieved a notable improvement in the quality of the loan book leading to a reduction in loan impairment charges by 22% YoY. According to the financials, NMB strengthened its capital base within both internal and regulatory limits, which is central to sustained business growth in the many years to come. The Bank's core capital as a proportion of its Total risk weighted assets continue to be above the Bank of Tanzania statutory minimum of 12.5 percent. Speaking when she released the Bank's 3rd Quarter results, NMB Bank Plc Chief Executive Officer, Ruth Zaipuna, acknowledged that the current growth comes hot on the heels of a rapid economic growth in Tanzania as witnessed by the declaration of the Country's middle-income status in July 2020.  Sustained GDP growth rate over the recent past has also boosted the performance of the banking sector in Tanzania, with NMB Bank being one of the beneficiaries. Ms. Zaipuna said: "The strong financial performance that NMB Bank has experienced throughout 2020 is an encouraging indicator of the effectiveness of our Strategy, the quality of our people and the tremendous market confidence on the Bank. We continue to thank our esteemed clients, shareholders and our employees for these excellent set of results." On the same tone, last week, The Bank was recognized the Safest Bank in Tanzania for the year 2020 by Global Finance. The accolade comes a few months after Euromoney, a leading global financial markets magazine based in London, named NMB the Best Bank in Tanzania for the eighth consecutive year.

NMB Bank Plchas announced the debut of offering services with UnionPay International today that enablesUnionPay cardholders worldwide to access services at NMB ATMs, merchant Point-of-Sales (POS) and e-commerce platform across Tanzania. NMB Bank merchants are also enabled to accept online payments on their websites. Zanzibar’s Minister for Information, Tourism and Heritage, Mahmoud Thabit Kombo (second right) and top officials from NMB Bank led by the Bank’s Chief Executive Officer, Ruth Zaipuna displaying the new logo for NMB Pay. Zanzibar’s Minister for Information, Tourism and Heritage, Mahmoud Thabit Kombo (second right) and top officials from NMB Bank led by the Bank’s Chief Executive Officer, Ruth Zaipuna displaying the new logo for NMB Pay. The NMB Bank Chief Executive Officer, Ruth Zaipuna, said the UnionPay acquiring services being launched willfacilitate quick, easy and secure payment services enabling real-time access to UnionPay cardholders to their funds with extra digital value-added services. “This is another milestone on NMB Bank’s commitment to enhance customer service access and experience.  It is also an opportunity for merchants such as retail stores, hotels, tour operators to boost their cross-border businesses by accepting online payments,” she said. Zanzibar’s Minister for Information, Tourism and Heritage, Hon. Mahmoud Thabit Kombo symbolizes cash withdrawal using a Union Pay Card at our ATM. Looking on are the bank’s Chief Executive Officer, Ruth Zaipuna (second left), Chief of Retail Banking, Filbert Mponzi (second right), Dar Zonal Manager, Donatus Richard (Right) and Cluster Manager, Abdallah Duchi. “With our chain of more than 1,750 POS terminals and over 800 ATMs across the country, the service is expected to significantly benefit UnionPay cardholders.”A UnionPay card is recognized as a significant payment tool for the trade, tourism and culture exchanges between Africa and Asia. This cooperation between NMB Bank and UnionPay International has further extended UnionPay’s cross-border capabilities and symbolize a new era of financial transformation,”said Mr. Luping Zhang, General Manager of UnionPay International Africa Branch, “We are excited to roll out this comprehensive acceptance with NMB Bank, a market leader in Tanzania”. UnionPay International offers high quality cross-border payment services, competitive and secured services to cardholders worldwide, and ensures convenient and swift local services to an increasing number of merchants and customers using UnionPay cards. Today, with over 8.4 billion cards issued in 61 countries and regions, UnionPay serves the world’s largest cardholder base. In Africa, UnionPay is present in 50 countries with cards issued locally in 11 countries. Moreover, UnionPay has launched various innovative payment products in Africa in response to the worldwide digital transformation and financial inclusion.