Throughout the years, we have devoted our resources and efforts to provide financial services to unbanked and under banked communities in Tanzania.

At NMB, we understand that people need to have access to affordable, and customer-focused financial services for both individual and national development.

The economic impact of providing access to financial services in a market like Tanzania with low formal financial inclusion is often measured against factors among them rural outreach, access to finance to the agricultural sector, support for micro and small enterprises, access to efficient payment services and finally financial literacy program.

NMB plays a leading role in providing access to financial services, when measured against these five factors.

1.   Rural Outreach:

Over 65% of NMB branches are located in rural areas. This proves that we are committed to taking our services closer to the country’s rural populations. NMB is proud to be a leader, with our distribution being listed as below: 

• Our mobile payment services integration with Mobile Network Operators (MNOs) like Vodacom and Tigo offer our customers access to some 50,000 cash-in/cash-out points nationwide, even in the most remote areas.

With that reach of services, NMB has proved to be the answer to bank customers in rural areas. Close to 1,500,000 of NMB individual customers are in rural areas, enjoying the within reach services.

2.   Support for Micro and Small Enterprises:

With over 100,000 Micro and MSE customers; NMB has set one of the best structured Business Clubs in the country catering for the group to ensure and promote their business knowledge and skills through financial literacy and platform for networking opportunities. Trainings, discussion and group gatherings are done throughout the country under the umbrella of Business Club.  There are 34 Business Clubs across the country, with members between 300 – 2000 per Club.

European Investment Bank (EIB) is one of our major stakeholders for the said group (MSME)

3.   Access to efficient payment networks:

Our range of payment services includes over-the-counter (OTC) payments at any of our branches, bill payments and cash withdrawals on any of our ATMs, a card-less remittance product for non-account holders who can withdraw cash at our ATMs without ATM card or bank account.

The integration with Vodacom’s M-Pesa allow all our NMB mobile enabled customers pay to any M-Pesa or Tigo Pesa account and any M-Pesa or Tigo Pesa customer to pay to any NMB account.

4.   Financial Capability Programme:

In 2012 NMB initiated a large financial literacy programme nationwide, which was revamped in July 2016 with mission to make financial services accessible to all Tanzanians and achieve the bank’s business strategy which capitalises on the need for financial inclusion though WAJIBU program, a youth savings proposition.

WAJIBU offers parents, teachers, guardians and children a convenient suite of tools to help them save and manage money, independently or together, for a bright future.  NMB’s NMB JIFUNZE, JIPANGE – WAJIBIKA! In-school  and out of school financial capability program will help build the savings and money management skills of Tanzania’s youth from an early age with opportunities and motivation to open and use the three accounts during and after the program, with the awareness and support of their parents. 

NMB JIFUNZE, JIPANGE – WAJIBIKA! – The largest financial capability program in Tanzania targeting in-school youth, particularly Primary and Secondary government school students.