Suzan Shuma is the Head of Government Banking at NMB. She is responsible for maintaining a close relationship with the government and its key decision makers by meeting their financial needs with the aim of growing the government’s business portfolio within the bank. 

Suzan’s NMB journey begun in 2008 as a Product Manager where she spent 7 years engaging with different projects in Retail Banking.  One of her proudest moments in Retail Banking is when she successfully designed, tested and implemented secure loans for salaried employees which later resulted in a move to become Product Manager Secured Loan. Due to the dedication and ownership she showed during the two years of working for the new secured loan products, Suzan was thereafter promoted to Senior Manager Retail Assets in 2013 working on a much bigger portfolio of retail assets- both secured and unsecured loans. In 2015, Susan took a daring and calculative risk by moving to Government Banking, a unit under Wholesale Banking as Senior Manager: Central Government.

The bold move from retail banking to wholesale banking was an opportunity for her to not only grow and expand her knowledge but also it was a desire for growth as she was very keen to explore a new opportunity outside of her comfort zone. Suzan stresses the importance of women stepping up to make bold decisions in order to reach up to our goals. “Plan for change even when it is not comfortable for you because there are times  when you need to be uncomfortable to accommodate growth,” she said. For Suzan, bold actions also mean guiding other women through mentorship so that they too can progress boldly in their careers.