To continue with our commitment to reach the unbanked and include them in the formal economy, we officially introduced a new way of banking this month - a self-account opening experience for customers where they can open an account through a mobile phone and an APP at the comfort of their fingertips - anytime and anywhere Chap Chap!

This new way of banking gives you an opportunity to be able to open a bank account through NMB USSD code *150*66#  and NMB App where your mobile phone number becomes your bank account.  The whole account opening process takes few minutes.

The self-account opening is also launched together with the revamped NMB App dubbed NMB KLiK with special features such as Salary Advance, Foreign Exchange services with calculator to facilitate a cross currency transfers and self-opening of Fixed Deposit accounts. The App also allows bill payments, money transfers investment services, scan2pay (pay with VISA and Masterpass) and accessibility to multiple accounts and branch/ATM and NMB Wakala.

With all this package, we can proudly brand and say we are digital! With our NMB KLiK App, we become the first local bank to offer the possibility to open an account on a mobile device without the need to visit a branch for any verification up until 90 days to complete the Know Your Customer (KYC) verification. We continue to innovate and offer our customers a richer, better connected and more exciting personal experience. The launch of this innovative service reflects one of our broader goals: to put the customer perspective at the heart of our services.

To this end, we focused on the effective incorporation of digital technology with close customer focus through light KYC requirement. This digital solution will accelerate financial inclusion in the country.

With digital technology, we have a fantastic opportunity to develop our services online and in our branches. Our goal is to give our clients greater autonomy with quick, easy and secure digital applications, and to provide tailor-made advice through our Relationship Managers.

The journey continues…simply dial*150*66# or download the NMB Klik App on Google Play and/or App Store for Android and iOS respectively!