- Loss of ATM card
- Unauthorized access
- Cash not dispensed at NMB ATM,
- NMB mobile failed transactions or PIN related issues
Call toll-free 0800 002 002 or This email address is being protected from spambots. You need JavaScript enabled to view it. or visit the nearest NMB Branch
- In case other bank customer transacts at NMB ATM and the transaction fails
Please report incidence to beneficiary bank
- In case other bank customer transacts at NMB ATM and the transaction fails
Please report incidence to beneficiary bank
- How do I find an ATM, Branch or Wakala in my area?
Click/tap here
- How do I change the PIN for ATM card?
Visit any nearest ATM and insert the card in the machine, enter current PIN, select other services then go to change password.